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Q&A
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Does
anyone have practical writing and speaking strategies that can
enhance learning?
Yes -- check
out the Resources page to review
15 informal writing and speaking strategies to enhance learning.
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How long has the Program been operating?
The Campus Writing and Speaking Program at NC State began in the
fall of 1997.
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What led to or prompted its establishment?
The Campus Writing and Speaking Program (CWSP) emerged out of a long
discussion on this campus regarding writing and speaking in our General
Education Requirements (GERs). The GERs were established in the early
1990’s in response to a strong sense among faculty and students
that our land-grant university needed to offer a general education
to all students in order to provide a basis for and supplement a specialized
education. The original writing and speaking requirement in the GERs
stated that, in addition to two semesters of first-year composition
and an advanced course, faculty across the university should encourage
student learning by assigning writing in the majors, specifically
two papers. Because this two-paper requirement was so ambiguous, a
university task force was formed to study the situation and recommend
a revision that would clarify it.
After two years, the writing task force brought its recommendations
to the university committee that oversees the GERs and proposed a
modest set of writing-intensive courses in each major, one each in
the junior and senior years. This recommendation was approved and
forwarded to a committee comprised of the provost and deans, who decided
that it was too modest and sent it back with three stipulations: (1)
that it should include speaking on a par with writing, (2) that all
responsibility for writing and speaking in the majors should be the
responsibility of the colleges and the departments, and (3) that the
colleges and departments would be held accountable for the writing
and speaking of their majors through outcomes-based assessment.
It was clear to practically everyone involved that instituting a discipline-specific,
outcomes-based writing and speaking program would require significant
university support. Thus, began the CWSP, with the two primary tasks
of guiding the assessment of writing and speaking and providing faculty
development to enhance the use of writing and speaking in the teaching
and learning environment of our university.
The origin of the CWSP was not the result of any one group on campus.
Rather, it was a complex of forces and needs. It is this complex that
has contributed, to a large extent, to the success of the program.
Because no one group is identified with the founding of the CWSP,
it represents no single special interest and is perceived as truly
a university organization. |
To what extent are writing and speaking integrated
into the curriculum, either as features of general education or of
departmental requirements?
With respect to writing and speaking, the general education requirements
at NC State have two components. The first component requires students
to take one semester of a composition and rhetoric course in their
first year and one semester of one of the following courses before
graduation: advanced writing, public speaking, or foreign language.
The second component of the general education requirements states:
“each curriculum is designed so that upper-level courses and
other programmatic experiences help students write and speak competently
in the discipline. In each curriculum, the design and delivery of
that support are guided by various forms of programmatic assessment.”
Thus, the responsibility for writing and speaking within the discipline
resides in each department.
Along with this responsibility, each department is held accountable
for its students’ writing and speaking. Specifically, that accountability
takes the form of outcomes-based assessment: each department should
evaluate the ability of its majors to write and speak competently
in the discipline according to department-specific writing and speaking
outcomes. |
How are writing and speaking combined in the Program?
Writing and speaking are fully integrated in all Campus Writing and
Speaking Program (CWSP) activities. It is the CWSP philosophy that
communication (including writing, speaking, and other modalities such
as visual communication, technology, etc.) is an essential area of
competence for faculty to address, and the modality they choose to
focus on should depend, in part, on their discipline specific (and
course specific) goals, standards, and genres. CWSP campus-wide workshops
address issues of both writing and speaking, guest facilitators address
writing and/or speaking (depending on expertise), and the faculty
seminars address issues of writing and/or speaking (depending on course
goals).
Additionally, it is the CWSP philosophy that faculty should make decisions
about the relative amount of attention paid to writing and/or speaking
based on their own goals. If faculty members teach courses in which
it is critical for students to give professional, high-stakes presentations,
CWSP supports them in that endeavor and does not attempt to convince
them they should be focused on other modalities. The same goes for
faculty teaching courses where it is more critical to teach students
how to write a lab report; the CWSP provides resources for that particular
goal. Essentially, the CWSP is committed to integration of communication
modalities and sensitive to discipline-specific choices of those modalities.
For example, a workshop on using writing and speaking to enhance learning
will address higher-level principles for communication-to-learn activities,
samples of actual writing and/or speaking-to-learn activities, and
models of assessing both writing and speaking-to-learn activities.
In another example, the CWSP hosted a brown bag luncheon on the topic
of writing and speaking anxiety—addressing general issues involved
with both kinds of anxiety and then focusing specific attention on
different ways to address the specific anxiety issues involved with
writing or speaking. Finally, for one of our external workshop facilitator
events, CWSP brought in an expert on writing, speaking, and case study
teaching –who was able to use the case study as a way of talking
about alternate writing and/or speaking assignments.
These examples illustrate the CWSP’s commitment to integration
of writing and speaking, while maintaining sensitivity to some of
the differences between writing and speaking that warrant specific
attention. |
What does the Program offer to help faculty develop
their writing or speaking pedagogy? What are some examples? Are there
incentives that encourage faculty to participate?
The Campus Writing and Speaking Program (CWSP) offers a variety of
activities focused primarily on helping faculty improve the ways they
use writing and speaking in their courses.
Campus-wide workshops are offered at least twice a semester on specific
topics. Designed to accommodate between 20 and 40 participants, these
2- or 3-hour workshops provide new ideas, strategies, and perspectives
and involve hands-on group work and discussion to help faculty apply
the concepts to their own teaching. Anyone may attend. Topics have
included: “Concentric Circles: Using Portfolios in the Classroom,”
presented by William Condon; “They are Portfolios First: Exploring
the Why and How of Going Digital,” presented by Tim Peeples;
“Writing to Learn Across the Curriculum,” presented by
Toby Fulwiler; “Writing, Speaking, and Problem-Based Learning,”
presented by Chris Anson and Deanna Dannels; “What Did You Say?
The Role of Listening in Writing, Speaking, and Learning,” presented
by Chris Anson and Deanna Dannels.
A faculty seminar is offered each semester. Enrolling up to 15 participants,
the seminar meets for two hours every other week during the semester.
Participants apply competitively for admission before the semester
starts and propose a course they would like to improve with the use
of writing and speaking. Participants write a brief report discussing
the changes they have made to their courses, and many of these reports
are available online (follow the links to “Faculty Seminar”).
Participants also create poster presentations of their course improvements
for display at the Program’s annual Showcase of Effective Practices
each spring. Faculty members who successfully complete the seminar
receive a modest stipend at the end of the semester. For more detailed
information about the seminar, please see the description at the WAC
Clearinghouse: http://wac.colostate.edu/research/fullitem.cfm?itemID=20
Monthly brown-bag sessions, called “First Wednesdays: Theory
Into Practice,” are designed to give participants brief, thought-provoking
presentations while they eat box lunches provided by the Program.
Presenters are usually faculty on campus who are doing innovative
things with communication in their courses, but sometimes guest presenters
have led brown-bags as well. Topics have included Using Handheld Computers
in the Classroom, Changes in Freshman English, Communication in the
Workplace, Advanced Research Skills, and The Many Faces of Plagiarism.
Individual consultations are available for faculty when time permits.
A member of the Program will meet with the faculty member to provide
advice and strategies for his or her teaching. |
How are writing and speaking taught? What is the
range of courses or pedagogies connected with the program?
Instructors choose the best pedagogy for their courses. In some courses,
writing and speaking strategies are explicitly discussed, modeled,
reviewed, and assessed. For example, a Statistics professor may guide
students through the proper way to analyze and write about graphs.
In other courses, writing and speaking are used as tools for learning,
brainstorming, solving problems, and more, but not always assessed
in a formal way. In this case, a Biology professor may have students
write conference papers, or a Spanish professor may use informal reaction
papers in addition to more formal work. The writing and speaking strategies
themselves are NOT discipline specific.
Moreover, professors from all disciplines have used CWSP services:
Animal Science, Art/Design, Botany, Chemical Engineering, Chemistry,
Civil Engineering, Communication, Computer Sciences, Crop Science,
Education, English, Environmental Engineering, Foreign Language/Literature,
Forestry, History, Landscape Architecture, Mathematics, Multidisciplinary
Studies, Philosophy/Religion, Plant Pathology, Political Sciences,
Psychology, Sociology, Zoology. For details about each discipline's
pedagogical goals and choices, visit: http://www2.chass.ncsu.edu/CWSP/fac_seminar/sem_archives.html. |
Who are the graduate consultants and what is their
role?
Each year the Campus Writing and Speaking Program (CWSP) hires graduate
students from the English or Communication departments to assist the
program. The number of graduate consultants, which as ranged from
two full-time to three part-time consultants, fluctuates as budget
and graduate program requirements change.
The consultants perform a variety of functions ranging from basic
administrative duties to in-depth collaboration and research with
the CWSP’s faculty seminar participants. Each semester, the
graduate consultants divide the seminar participants into groups by
subject area to make finding resources more efficient. The graduate
assistant's primary role is to serve as a consultant to the faculty
participants in his or her group throughout the semester. In this
role, the graduate student researches the Internet and other resources
for writing and speaking activities that provide good examples of
assignments for different disciplines. Consultants also provide help
for the reports and poster presentations at the end of the seminar.
Outside of the CWSP seminar, graduate assistants also organize Brown
Bags (short workshops) and assist with other CWSP-run workshops. These
duties include managing technological issues as well as running basic
errands to aid in set-up. |
Does the Program offer any student services or support?
Writing and Speaking Tutorial Services (WSTS) was established in the
fall of 2001 in order to support the writing and speaking skills and
development of all members of the NC State community, including graduate
and undergraduate students, staff and faculty. In doing so, WSTS provides
free, one-on-one tutorials on a drop-in (first come, first serve)
basis with each tutorial lasting approximately twenty-five minutes.
Visitors can bring any piece of writing or speaking at any stage in
the writing and speaking process to get help with brainstorming, topic
development, thesis construction, organization, drafting, editing,
and more. Many students begin using Writing and Speaking Tutorial
Services during their first-year composition course/s. Others discover
us while preparing work for other courses later in their college careers.
Still others present themselves when they are working on theses, dissertations,
proposals, presentations, interviews, grants, research papers, reports,
application essays, resumes and/or business letters.
Five to seven locations operate across campus in residence halls and
study center areas, such as the Undergraduate Tutorial Center and
campus library. All locations house a growing library of writing and
speaking resources for students, instructors and administrators. These
resources include handouts, dictionaries, thesauruses, citation manuals,
grammar handbooks, writing textbooks, and public speaking texts. One
location is equipped with a digital camera and TV/VCR in order that
tutors and visitors will be able to rehearse, tape and critique oral
presentations.
WSTS also offers campus-wide workshops on common writing and speaking
issues, such as “Revising and Editing” written documents,
"Conducting an Interview," and "Effective PowerPoint
Presentations.” Registration for these workshops is available
online through the WSTS website (www.ncsu.edu/tutorial_center/writespeak.html).
For logistical and fiscal reasons, WSTS is housed within the Division
of Undergraduate Affairs, which funds most of its operations including
the salaries of its coordinator and tutors. A full-time, year-round
coordinator manages, promotes and assesses the program with a staff
of five to eight tutors during the fall and spring semesters. Writing
and speaking tutors are largely graduate students, as well as advanced
undergraduate students and experienced professionals and/or instructors.
In addition to strong academic and communication skills, all tutors
are committed and trained to help others become more proficient writers
and speakers. Tutors are especially invested in providing reader /
listener feedback and suggestions that visitors can use with subsequent
writing and speaking tasks. |
What resources are needed to support the Program?
The Campus Writing and Speaking Program (CWSP) is currently supported
centrally with funds from the Provost’s Office. Permanent funds
pay for half the salaries of the Director, Assistant Director, and
Program Assistant. Annually allocated funds pay the stipends and benefits
for the three graduate consultants (equivalent to two full-time TAs)
and all operating expenses, which include stipends for Faculty Seminar
participants, honoraria and travel expenses for guest presenters,
supplies and printing costs, and the like.
In addition, through a “codicil” agreement, each college
annually provides $500 of discretionary funds to the Program to offset
the costs associated with running workshops and other events.
The Director and Assistant Director receive course releases from their
home departments and are considered to allocate 50% of their time
to the Program.
The Writing and Speaking Tutorial Services, which provides writing
and speaking assistance to students, staff, and faculty, is housed
for logistical and fiscal purposes in the Division of Undergraduate
Affairs, which funds most of its operations as well as the salaries
of its director and tutors.
The CWSP is administratively located in the College of Humanities
and Social Sciences, which serves as its fiscal agent, but it supports
the interests of all undergraduate programs on campus.
Other variable support comes in the form of grants in which the CWSP’s
leaders are involved.
For more specific information about the Program’s budget, please
contact the Director, Chris Anson, at (919) 513-4080, or chris_anson@ncsu.edu. |
Has the Program made a difference on campus? How
does the Program assess the success or effectiveness of its work?
Since its inception, the Campus Writing and Speaking Program (CWSP)
has consistently achieved success in a number of ways (see www2.chass.ncsu.edu/CWSP/eval_home.html
for program evaluations). For example, in 2001-2002, CWSP faculty
participation reached 99% of capacity for all events. Additionally,
the CWSP had participation from faculty in 9 of 10 Colleges at NC
State and faculty participation has covered a wide-range of experience—from
one semester to 30 years teaching experience. Workshop evaluations
achieved a mean score of 4.58 (5 being the highest). Finally, during
the 2001-2002 academic year, the outcomes development process had
reached 9 of 10 colleges and approximately 75% of the departments
in those colleges.
As illustrated above, the CWSP assesses the effectiveness of its work
in three primary ways: 1) faculty participation in campus-wide events
by college and rank, 2) evaluations of workshop effectiveness for
all CWSP events, and 3) departmental participation in the outcomes-based
assessment process. Although our Program assessment processes are
currently focused on faculty development, we are engaged in more limited
projects to assess the extent to which faculty integration of writing
and speaking in courses improves student learning. Working in alignment
with the University Program Review initiative, the CWSP consults with
departments to help them create a discipline-specific assessment plan
(that they will then implement) for writing and speaking outcomes.
Additionally, funded by a 3-year NSF grant, the CWSP has worked with
the Department of Chemical Engineering to integrate and assess student
competence in writing, speaking, and teaming within two courses—lab
and multidisciplinary design (see http://www2.ncsu.edu/unity/lockers/project/actionagenda/
for project website). With projects such as this and continuing work
with departments involved with Program Review, the CWSP is progressing
with direct assessment of student competence in addition to the current
assessment practices that evidence faculty participation in and effectiveness
of program activities. |
Of the various programs offered by the CWSP, what
is working most effectively?
The Campus Writing & Speaking Program (CWSP) offers a variety
of events and activities:
∑ Campus-wide workshops
∑ Department-specific workshops
∑ Guest speakers
∑ Individual consultations
∑ Brown bag discussions
∑ Faculty seminar
∑ Faculty grants
∑ Web-based resources and archives
∑ Monograph series
∑ Writing and Speaking Tutorial Services
While we receive positive comments about all of our activities, our
faculty seminar probably achieves the best results and rates the highest
according to the evaluations we collect. The effectiveness of the
seminar is most likely due to the fact that it allows ongoing engagement
between the program team and the 15 participating faculty members
over the course of a semester. Graduate assistants are also available
to each participant in between meetings; they help faculty members
develop new activities and answer any other questions that come up.
The continuous and always available exposure to our team allows each
faculty member to make the most of the time they spend working with
the CWSP. At the end of the semester, we require a report from each
participant, detailing the changes they made to their course. We also
request participation in our “Showcase of Effective Practices,”
poster presentations open to the entire campus community. These obligations,
and the modest stipend and the end, encourage each participant to
truly reflect on his or her course and incorporate real changes. For
detailed evaluation data, please visit: <http://www2.chass.ncsu.edu/CWSP/eval_home.html>. |
What initiatives are on the horizon?
Faculty Seminar: Based on the popularity of this service, we are contemplating
running two seminars per semester instead of one.
Website: Enhancements to the Web site continue almost daily. We hope
to make it one of the most comprehensive sites for the support of
writing and speaking across the curriculum.
Research Report Series: To further support the faculty’s classroom-
and department-based investigations of writing and speaking, we are
proposing the establishment of a research report series. Faculty will
apply competitively for support, and the Program will assist them
in the development of their reports. Copyright will revert to the
author should he or she want to publish the report elsewhere.
Award: The program is planning to offer a University-wide faculty
award for excellence in the incorporation of writing and speaking
into courses.
Departmental Grants: Pending additional support, the Program plans
to offer $5,000 grants to teams of faculty and administrators within
departments. Grants are designed to fund the investigation of improvements
on a curricular level, across courses.
Fundraising: The Program is currently working with fundraising offices
on campus to secure endowments and other funds that would make the
Program more self-sufficient and less reliant on continuing funds
from the Provost’s Office. |
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