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Writing
and Speaking: They're Everyone's Business
by
Chris Anson and Deanna Dannels
Campus Writing and Speaking Program
Bob's Dilemma
In an effort
to improve the learning of undergraduate students, the College
of Engineering at Mountain State University implemented a new
writing and speaking emphasis for appropriate courses throughout
the curriculum. After much discussion, the college selected a
suite of lower- and upper-division courses for the writing and
speaking emphasis. For majors, the new curriculum would end with
a reworked version of the senior capstone course, which was designed
to prepare students for the transition to the workplace.
Bob Graham,
an associate professor who had been at Mountain State for almost
a decade, usually taught a section each year of the senior capstone
course. Although Bob had years of experience as an engineering
professor and as a professional in his field, he was a bit skeptical
about the prospect of increasing attention to writing and speaking
in his classroom. Each year his course needed to cover more material,
and he found himself constantly worrying about time. Yet he was
also eager to help his students to be better learners, thinkers,
and communicators. With a mixture of renewed energy for improving
his course and a concern that he was being compelled to do what
should have been done better in the high schools or the freshman
English program, he pulled out the campus directory and began
to flip through the pages in search of help. As he scanned the
endless administrative entries in the phone book, he wondered
where to turn for some guidance.
Bob's experience
is not unusual. Many faculty want to enhance student learning
or to help students to improve their writing and speaking abilities,
especially because these abilities are often assumed to reflect
students' knowledge of content or their ability to work within
a discipline. Yet without adequate preparation and resources,
it may be difficult to spent time in class on writing and speaking.
For years split off from their necessary place in every course
and department, writing and speaking sometimes seem to be the
exclusive domain of "skills" courses taught by people with special
expertise in these fields. But language drives the creation and
mediation of knowledge in every discipline and all classrooms
where such disciplines are learned, from psychology to plant genetics
to cultural anthropology. As teachers, we are-all of us-already
well prepared to use writing and speaking as tools for learning
and not just conveying the subject matter of our fields.
Why writing
and speaking? Why now?
Even in
the face of roadblocks similar to those arising from Bob's situation,
the need for cross-curricular writing and speaking instruction
continues to grow. Some disciplines are facing clear challenges
from industry to prepare students for the specific kinds of writing
and speaking tasks they will face in the work place-tasks that
more generic writing and speaking courses can't always anticipate.
Business leaders and social critics alike are recognizing the
need for students to be able to present themselves effectively
both orally and in writing, and to use strong communication skills
in small-group settings and less formal contexts for writing.
Rapid enhancements in technology are also bringing otherwise disparate
communication and interpretive processes together. Workers now
must be able to adjust--sometimes very rapidly--the content, persona,
level of formality, style, and format of their writing or speaking
to meet the needs of a wide range of clients or colleagues. Furthermore,
the demands of new multimedia technology now require the effective
use of text and voice in the same contexts and on the same tasks.
These concerns
are not particular to business and industry. Critiques within
higher education and from the general public continue raise questions
about students' classroom experiences. Among its sweeping recommendations,
the 1998 Boyer report identifies "linking communication skills
in course work" as a key for improving undergraduate education.
A recent article in the Chronicle of Higher Education advocates
"taking aim at student incoherence" through the use of writing
and speaking activities in coursework. Public reportage, such
as the LA Times' article "Colleges, Like, Focus on Speech" and
the Boston Globe's commentary "Talk is, Like, You Know, Cheapened,"
have documented the increased concern on many campuses that poor
communication skills suggest a lack of attention to the relationship
between speaking and learning in the classroom. Clearly, the call
for more attention to writing and speaking in undergraduate education
is at the forefront of public and academic conversations.
Both writing
and speaking have been shown to improve students' learning and
to make them more incisive, critical thinkers. We know, for example,
that when students talk about their writing in progress, their
final drafts are better than if they are left to their own struggles.
We also know that when students write about their learning before
an important oral presentation--whether to chart it out on paper
or simply explore what they know--their presentations are more
effective. Just as certain kinds of informal writing help students
to participate more fully and intelligently in class discussions,
speaking about their knowledge helps them to prepare for drafting
and revising formal, high-stakes college papers. And just as writing
experiences may range from informal, journal-like reflections
or one-minute summaries at the end of a lecture to long, complex,
highly polished documents, speaking experiences may range from
interpersonal activities such as interviewing, small-group brainstorming,
or conflict management to important formal presentations that
may be rehearsed a dozen or more times.
Why writing
and speaking? Why here?
The benefits
of integrating writing and speaking experiences into coursework
are clear--on a campus-wide and disciplinary level. NC State's
newly instituted Campus Writing and Speaking Program is not only
a response to national trends, but also a major step in the University's
commitment to improve its graduates' writing and speaking abilities
and to incorporate writing and speaking into the classroom as
powerful tools for teaching and learning. The Program was established
to provide leadership for the campus as it implements its General
Education Requirements in Writing and Speaking and to offer guidance
to faculty members in their efforts to use writing and speaking
in their classes. At the center of the Program's many goals and
services is support for engaging students as active participants
in learning their subject matter, the ways of thinking that define
their discipline, and the conventions of discourse that will define
them as professionals in their fields.
While many
institutions have either writing- or communicating-across-the-curriculum
programs, very few have integrated these into a single program
that combines both college-specific and campus-wide goals. The
program we are developing at NC State will be the first of its
kind at a research-oriented university. With the encouragement
and support of the faculty and administration, we will be strengthening
and extending the excellent groundwork already established by
our colleagues over the past two years. Our goals are ambitious,
but when realized, they promise to bring national attention to
North Carolina State University and provide a model for other
institutions to follow.
The Campus
Writing and Speaking Program is innovative in three ways. First,
it is grounded in a commitment to work closely with faculty on
a collegiate and departmental basis to construct, implement, and
assess writing and speaking outcomes; to facilitate curricular
integration; and to provide support for instructional improvement.
These context-specific goals are also supported by a broader initiative
to bring faculty together, through outreach programs, for cross-curricular
discussions and workshops. Large- and small-group sessions for
faculty and graduate teaching assistants will cover a variety
of topics related to writing and speaking. A robust program of
research will also continue to work on the outcome-based assessment
of undergraduate communication objectives and programmatic effectiveness.
Goals for
this academic year
- gathering
information from across campus about current uses of speaking
and writing in the curriculum and obtaining information about
the most relevant needs for faculty resources;
- increasing
support for faculty, lecturers, and TAs through general and topic-specific
campus workshops as well as those designed for individual departments
or disciplines;
- creating
an expanding web site that includes resources for faculty and
students, as well as a calendar of information on upcoming activities
both local and national;
- working
with individual departments and collegiate units on the collaborative
articulation of outcomes-based assessment criteria for writing
and speaking;
- fostering
relationships with academic units on campus, such as the Faculty
Center for Teaching and Learning, to facilitate joint support
for faculty development.
While most
of our goals focus specifically on NC State, we are also engaging
in outreach to gain publicity and resources for our program and
create new partnerships nationally, regionally, and locally. We
are scheduled to spotlight our program at national conventions in
higher education, communication, and composition. We are committed
to engaging in scholarly research that evidences the innovation
and implementation of our program and provides integral feedback
for program assessment. Finally, we are intent upon continuing strong,
energetic administration that will facilitate continual improvement
in writing and speaking instruction.
How can
we help you?
As a faculty
member here at NC State, you may find yourself in a position like
Bob's in our opening scene. If so, the Campus Writing and Speaking
Program can already offer you a variety of activities and consultations
to support your work:
- General
campus-wide faculty workshops
Campus-wide workshops are designed to provide resources and information
on a variety of different writing and speaking issues. Such workshops
may focus on using informal writing and speaking in the classroom,
assessing writing and speaking in instruction, designing writing
and speaking assignments, and facilitating learning through writing
and speaking.
- Topic-specific
faculty workshops
Topic-specific faculty workshops are designed to focus more sharply
on particular issues, problems, and strategies: how can we weave
opportunities for oral communication into large classes? What
are some effective ways to assess oral presentations? How can
we respond to and grade students' writing using methods that really
help them but don't take up more of our time? Do small groups
really work, and if so, how can we set them up to be productive?
How can writing be used to make students better and more critical
readers and promote livelier and more active class discussions?
What are some strategies for using written and oral peer response
to promote effective revision?
- Faculty
workshops for special groups
The Program also offers support to faculty with needs that are
unique to their discipline and/or course. Such workshops might
focus on incorporating writing and speaking in capstone courses,
integrating writing and speaking into lab courses, constructing
visual presentations in the technical disciplines, and preparing
professional reports or presentations for audiences in business
and industry.
- Individual
consultation with faculty
Individual faculty consultations can provide helpful information
on implementing writing and speaking in course design, assignment
construction, or student assessment.
- Faculty
fellowships
The Campus Writing and Speaking Program funds four faculty fellowships
each year to assist faculty interested in incorporating writing
and speaking into their courses. These fellowships provide resources
for photocopying, web site development, support from experts in
assignment development and assessment, course evaluation, and
subsequent sections of the revised course. In the past, the fellowships
have varied across topics and departments
- TA support
in writing in the disciplines
The Campus Writing and Speaking Program has several writing TAs
currently supporting interested faculty. Each TA works closely
with a faculty member in a specific course, helping undergraduates
to interpret and work on their writing assignments or collaborating
with the faculty member to (re)design a writing assignment or
project. As the program grows and gains resources, similar TA
support may be provided for incorporating oral communication across
the curriculum.
Throughout
the coming year, we invite your participation and feedback as
we strive to realize these goals and become a resourceful presence
on campus. If you are in a department that has encouraged the
integration of writing and speaking into coursework or if you
are interested in exploring such a possibility in your own courses,
we hope you well turn to us for help. In turn, as it benefits
from your own wisdom and expertise, we hope that the program becomes
a truly interdisciplinary clearinghouse for new ideas, strategies,
and research.
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