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• List of selected bibliography for background reading on public information technology and e-government.

• Access.gov (2002). Access.gov Workbook. University of Minnesota Extension Service. A step-by-step guide for small-scale e-government implementation.

• Atkinson, Robert D. and Jacob Ulevich (2000). Digital Government: The Next Step to Reengineering the Federal Government. Progressive Policy Institute.

• Banisar, David (1996). Big brother goes high tech. Covert Action Quarterly, Spring.

• Briggs, Pamela, Bryan Burford, Antonella deAngeli, and Paula Lynch (2002). Trust in Online Advice. Social Science Computer Review 20(3): 321-332. Special Issue: Psychology and the Internet. Distributed in class.

• Center for Technology in Government (2002). A World Wide Web Starter Kit. Overview for government officials.

• Compaine, Benjamin (2000). Re-examining the digital divide. Part of the 2001 MIT Press book The Digital Divide: Facing a Crisis or Creating a Myth?

• Congressional Internet Caucus (2001). E-Government Briefing Book. An online reader: click on the assigned author.

• EOP (2003). E-Government Strategy: My Government, My Terms.

• FEAPMO (2003). Business Reference Model, Ver. 2.0. Federal Enterprise Architecture Project Management Office, OMB.

• FEAPMO (2003). Performance Reference Model, Ver. 1.0. Federal Enterprise Architecture Project Management Office, OMB.

• Gant, Diana Burley, Jon P. Gant, and Craig L. Johnson (2002). "State Web Portals: Delivering and Financing E-Service", Price Waterhouse Coopers Endowment for the Business of Government.

• GSA (2003). Value Measuring Methodology (VMM): Frequently Asked Questions.

• Hart-Teeter, Inc. (2000). E-Government: The Next American Revolution. Washington, DC: Council for Excellence in Government.

• E-Government: To connect, protect, and serve us. Washington, DC: Council for Excellence in Government.

• Leigh, Andrew and Robert D. Atkinson (2001). "Breaking Down the Bureaucratic Barriers: The Next Phase of Digital Government," . Public Technology Institute.

• McClure, David L. (2001). Electronic Government: Challenges Must Be Addressed With Effective Leadership and Management. GAO report.

• McClure, David, J. Timothy Sprehe, and Kristen Eschenfelder (2000). Performance Measures for Federal Agency Websites

• Norris, Don, Patricia Diamond Fletcher, and Stephen H. Holden (2001). Is Your Local Government Plugged In? Highlights of the 2000 Electronic Government Survey. Washington, DC: International City/County Management Association.

• NC Information Resource Management Commission (2001). E-Government: Using Technology to Transform North Carolina’s Governmental Services and Operations in the Digital Age

• Pardo, Theresa (2000). Realizing the Promise of Digital Government: It’s More than Building a Web Site

• Riley, Thomas B. (2003). E-government vs. e-governance.

• Riley, Thomas B. and Cathia Gilbert Riley (2003). E-governance to E-democracy: Examining the Evolution.

• Shulman, Stuart (2004). eRulemaking: Issues in Current Research & Practice

• Steyaert, Joan (2002). Public and Private Sector Innovation Risk and Return in Information Technology.

• Stowers, Genie N. L. (2002). The State of Federal Websites: The Pursuit of Excellence

• Stowers, Genie N. L. (2004). Measuring the Performance of E-Government

• Thornburgh, Dick and Herbert S. Lin, Eds. (2002). Youth, Pornography, and the Internet. Committee to Study Tools and Strategies for Protecting Kids from Pornography and Their Applicability to Other Inappropriate Internet Content, Computer Science and Telecommunications Board, National Research Council. Washington, DC: National Academy Press.

• Toregas, Costis (2001). "The Politics of E-Gov: The Upcoming Struggle to Redefining Civic Engagement," . Public Technology Institute.

• United Nations Division for Public Economics and Public Adminstration and the American Society for Public Administration (2002). Benchmarking e-government - a global perspective: Assessing the progress of the UN member states. Authored by Stephen A. Ronaghan.

• van Gils, Diane (2002)"Examples of Evaluation Practices used by OECD Members Countries to Assess E-Government"

• West, Darrell M. (2000). "Assessing E-Government: The Internet, Democracy and Service Delivery by State and Federal Governments."

• West, Darrell M. (2003). City, state, federal, and global e-government survey reports.

• West, Darrell M. (2004). Global E-Government, 2004.

• Willemssen, Joel C. (2001). Selected Agency Plans for Implementing the Government Paperwork Elimination Act. GAO report.